Shopify
Connect with your shop domain and approve the permissions.
akked.app/dashboard/orders
LiveAll your orders
All 1,286Pending 1Confirmed 924
Awaiting confirmation
362
Confirmed
924
Messages today
2,418
Customer / orderPaymentAmountStatus
Latest activity
Customer confirmed on WhatsApp · #1048
Confirmation request sent on WhatsApp · #1047
Customer confirmed on WhatsApp · #1046
WhatsApp confirmations update the status automatically
The order journey
Order confirmation
A WhatsApp message with confirm and cancel buttons goes out when an order arrives, and your store's order status updates with the answer.
Abandoned checkout recovery
An approved message with the shopper's checkout link, sent after the delay you choose to customers who gave consent. On every plan.
Shipping updates
Shipped and delivered messages with the tracking link when your store provides one, from Growth. Pro and Business add out for delivery, returned and a review request.
Order status on request
Customers who ask where their order is get the answer from your store data.
Your store platform
Wuilt
Connect in a few minutes from your Wuilt settings.
EasyOrders
One-click connection from EasyOrders' consent page.
Any other platform
Send orders from your own system with our developer tools.
Then grow the conversation
AI that knows your catalogue
Answer product and order questions from your store data, and hand off complaints, cancellations and refunds to your team.
Campaigns and analytics
Reach past customers with approved templates and see what drives revenue.
Questions, answered
All questionsYes. Confirming cash-on-delivery orders is the most common first use.