Official Meta Tech Provider

Rune-commerceorderscustomersrevenuewith AI

Bring conversations, orders, tracking, and automation into one workspace for your team.

Conversation revenue

EGP 84,219

This month+24.8%

Commerce assistant

Connected to store context

Where is my order #1926?

Your order is in transit and expected tomorrow. Here is the latest tracking link.

Reply grounded in order and shipment data

LIVE

Order #1926

In transit

QR Tag / Bosta

From order to conversation across the tools you already use

The workspace

Know what happened. Take the next action.

A commerce inbox that brings the conversation, order, delivery, AI, and team together on one screen.

Dashboard

Your store at a glance

Today

Total orders

1,286

Last 30 days

Recent revenue

EGP 84K

+12.8%

Confirmed orders

924

71.8% success rate

WhatsApp messages

2,418

2 active numbers

Revenue overview

Daily revenue · last 30 days

EGP 84K
Sep 5Oct 4

Order confirmation rate

Last 30 days

71.8%

924 confirmed

362 need attention

Recent orders

View all
Customer / orderAmountStatus
#1048 · Sarah M.EGP 1,250Confirmed
#1047 · Omar K.EGP 860Pending

Account health

Message usage24%
Credits remaining76%

Commerce features

The tools your commerce team needs, made tangible

From confirming orders to recovering checkouts, see each capability in action.

AI replies and agents

Answers grounded in your business

Resolve product, policy, and order questions, with team handoff when needed.

WhatsApp Business · Akked AI

What comes in the starter bundle? Do you offer a larger size?

The Starter bundle includes 3 essentials. The larger size is available in navy and green.

Order confirmations

Confirm orders on WhatsApp

Send an approved confirmation and track each response.

WhatsApp Business · Order confirmation

Hi! We received your order #1048.

Order summary

Everyday tote × 1

Water bottle × 2

Total: $84.00

Please confirm or cancel your order:

Confirm orderCancel order

Recover revenue

Bring shoppers back to checkout

Send a recovery link with an optional offer.

WhatsApp Business · Checkout recovery

Abandoned checkout · 2 items · $84.00

Your checkout is waiting. Complete your order here: [secure recovery link]

Return to checkout

Track orders

Share live delivery updates

Reply with the latest carrier status or tracking link.

WhatsApp Business · Order tracking

Has my order shipped yet?

Your order was picked up by the carrier today. Follow its progress with this live link.

WhatsApp campaigns

Send targeted WhatsApp campaigns

Schedule approved messages and track delivery.

Spring collection · audience

1,248 eligible customers

1,024 delivered · 18 queued

Developer API

Connect your systems to WhatsApp

Send approved templates and track status with our API.

API request

POST /api/v1/messages
Idempotency-Key: order-1048

{ "template_key": "order_update",
  "to": "+E164_PHONE" }

One operating layer

From the first message to the completed order

Built around commerce, not adapted from a generic inbox.

AI copilot and agents

AI that knows when to answer and when to hand off

Draft replies, use live commerce context, apply confidence controls, and keep human takeover one click away.

AI commerce assistant with safe human handoff

Shared inbox

Every customer, order, and teammate in one place

Manage Meta WhatsApp conversations, ownership, notes, tags, quick replies, and customer history without switching tools.

Akked shared inbox and customer order context

Workflows

Build repeatable operations around every message

Detect intent, add tags, assign owners, update status, send approved templates, and recover safely after failures.

Connected commerce workflow steps

Order intelligence

Live order and shipment context inside the conversation

See recent orders by connected store, refresh delivery status, and send totals, summaries, or tracking links instantly.

Live order and shipment tracking context

Revenue recovery

Reconnect with shoppers while intent is still fresh

Send an approved WhatsApp template with a secure checkout link after an abandoned cart, with an optional offer to bring shoppers back.

Abandoned cart recovery and targeted campaigns

AI assistant and agents

A commerce-aware AI, right inside WhatsApp

Answer product and order questions from your business knowledge, handle multi-part messages, and hand off to your team when a person should take over.

Phone showing a WhatsApp order-confirmation conversation

Human handoff

Your team steps in when needed

Actionable visibility

Know what drives revenue and what needs attention

Track revenue, confirmations, delivery, customers, products, campaigns, and AI performance by store.

  • Store and date filters
  • Analysis-ready CSV exports
  • Clear AI performance audit

Last 30 days

Commerce performance

Revenue

EGP 84,219

Confirmed

73%

Delivered

92%

Pricing

Start simply, then scale with your team

Clear plans based on the customers you contact and the AI capabilities you use.

Free

Connect one store and an official Meta WhatsApp number to get started.

$0/mo
30 customers contacted / month
  • 1 connected store
  • 1 Meta WhatsApp number
  • Number Coexistence
  • Order confirmations
  • Abandoned checkout recovery
  • Developer API access
  • 30 customers contacted / month

Growth

A shared inbox, campaigns, analytics, and AI assistance for teams.

$19.99/mo
2,000 customers + 250 AI actions / month
  • 250 AI reply suggestions / month
  • Up to 3 Meta WhatsApp numbers
  • Multi-agent shared inbox
  • Bulk WhatsApp campaigns
  • Abandoned checkout recovery
  • Up to 3 connected stores
  • Number Coexistence
  • Order and campaign analytics
  • Messaging template management
  • Developer API access
Most popular

Pro

A full commerce inbox with autonomous AI for established teams.

$49/mo
10,000 customers + 2,000 AI actions / month
  • Up to 2 autonomous AI agents
  • 2,000 AI actions / month
  • Multi-agent shared inbox
  • Bulk WhatsApp campaigns
  • Abandoned checkout recovery
  • Up to 10 Meta WhatsApp numbers
  • Up to 10 connected stores
  • Number Coexistence
  • Order and campaign analytics
  • Messaging template management
  • Developer API access
  • 90-day inbox history

Business

Autonomous AI agents, larger teams, and controlled operations at scale.

$149/mo
50,000 customers + 10,000 AI actions / month
  • Up to 10 autonomous AI agents
  • 10,000 AI actions / month
  • Multi-agent shared inbox
  • Bulk WhatsApp campaigns
  • Abandoned checkout recovery
  • Up to 25 Meta WhatsApp numbers
  • Up to 25 connected stores
  • Number Coexistence
  • Order and campaign analytics
  • Messaging template management
  • Developer API access
  • White-label operations
  • 90-day inbox history

* Meta WhatsApp and template-message charges are billed separately from your Akked subscription.

FAQ

Clear answers before you start

Yes. Akked uses Meta's official WhatsApp Business Platform through the Cloud API for connected WhatsApp numbers.

A unique customer you message during the billing month. Multiple messages in the same conversation do not count as a new customer.

No. Meta conversation or template charges are billed separately according to your WhatsApp Business setup and market.

Business workspaces can enable autonomous replies with scope controls, audit history, rate limits, and immediate human takeover.

Wuilt, Shopify and EasyOrders are all available. Akked also supports API-driven workflows.

Yes. A teammate can take ownership at any time, and Akked pauses autonomous handling until the conversation is assigned back to AI.